Privacy Policy

1. Scope

This Privacy Policy ("Policy") describes how Uvah Care Naturals Pvt Ltd ("Uvah Care," "we," "us," and "our") collects, uses, shares, secures, and eventually disposes of (collectively "processes") your personal data. Personal data refers to any information that does or could identify you. Your rights over your personal data are set out in Section 9 – Your Rights and Choices.

2. About Uvah Care

Uvah Care Naturals Pvt Ltd is a comprehensive AYUSH health community that combines social media platform features to connect users with AYUSH doctors and experts. Users can book doctor consultations through our platform and have prescribed medicines delivered post-consultation.

3. Changes to This Policy

We will update this Policy from time to time and will communicate material changes to you through appropriate channels, such as email or a notice on our platform.

4. Personal Data Collected

We collect personal data directly from you when you use our platform, interact with us, or through cookies and similar technologies. This includes:

  • Contact details, log-in credentials, and health-related information.
  • Device and usage data.
  • Purchase and demographic information.

5. Legitimate Interests

We process your personal data to facilitate consultations, deliver personalized content, analyze and develop our platform, and ensure legal compliance.

6. Recipients of the Data

Your personal data may be disclosed to authorized personnel, service providers, AYUSH practitioners, pharmacies, and legal authorities as needed.

7. Data Security

We employ administrative, technical, and physical security measures to protect your data. However, no system can guarantee complete security.

8. Data Retention

We retain your personal data as long as necessary to fulfill the purposes for which it was collected, including legal obligations.

9. Your Rights and Choices

You have the right to access, correct, or erase your personal data and manage how it is processed. Opt-out options are available for marketing communications.

10. Links to Third-Party Sites

Our platform may contain links to third-party websites. We encourage you to review their privacy practices.

11. Additional Privacy Information

This Policy relates to our data processing decisions. Additional information may be provided for specific products or services.

12. Contact Us

For privacy-related inquiries, please contact us at:

  • Email: support@uvahcare.in
  • Address: A-2 Block, Kamal Vihar, Kamal Pur, Burari, Delhi-110084
  • CIN: U86901DL2023PTC423787